Digital Phone Recording

You've probably heard it before. You get a call from a telemarketing firm and one of the first statements after checking your name is, "This call may be recorded." What is it they are using to record the calls? The answer: digital phone recorders. Digital phone recording allows the telephone user to record phone conversations. They are perfect for telemarketing, business deals, and surveillance work.

Digital telephone recording is the next step in keeping phone records. Digital recorders eliminate all those tapes you have to use with analog recorders, while still allowing you to keep track of all kinds of useful information.

Here are some more reasons to get a digital phone recorder:

• Quick information retrieval: Instead of having to go through the entire tape to find what you want, like you did with analog, it takes only seconds to retrieve important information.
• Recording verbal contracts: No more he said/she said arguments. Digital recorders not only record the conversations, but they archive them and allow for easy retrieval in the case of a question.
• Quality monitoring and training: Digital records of telephone calls are extremely useful for companies doing phone research or telemarketing. The companies can recreate the entire customer experience and analyze key pieces of information to use when teaching new employees.

Digital phone recorders come in two types: line activated and voice activated. Line activated recorders don't use battery power between phone calls and the 2 AAA batteries will last as long as it takes you to accumulate 15 hours of talk time. Voice activated recorders, on the other hand, use battery power while waiting for phone calls and the 2 AAA batteries last for 8 hours regardless of how many calls you make or receive. It costs from $125-$155 for 8 to 17 hours of recording time. More hours equals more money. You'll be looking at $200-$400 for 64-282 hours of recording time.

Digital telephone recording has come a long way and the newest models offer all kinds of great features. Many digital phone recorders double as MP3 players or mini stereos. With the great features digital phone recorders offer, just remember to check out phone recording laws before going over board with your new gadget.

Back to Top